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SPA MANAGER (NORTHRIDGE)  

Location: Los angeles, California , USA  x
 
    

Hand and Stone Massage and Facial Spa is opening its first Los Angeles location in Porter Ranch. We are looking for a professional spa manager who is motivated, motivating and a people person. Must have exceptional supervisory skills who can help select and mold an effective team. Experience with monthly membership sales in a spa, gym or tanning environment a plus. Retail management desired. Key responsibilities include:

• Oversee and manage the daily operations of the Spa.
• Responsible for achieving all membership and retail sales goals.
• Train, monitor and coach performance of sales associates.
• Responsible for creating and maintaining staff and therapist work schedules.
• Responsible for all human resource functions for spa associates, massage therapists and estheticians including interviewing, hiring, training, disciplining and terminating.
• Responsible for generating sales reports, payroll, bank deposits, inventory and ordering supplies.
• Providing outstanding service to members/guests by answering phone calls, setting appointments, greeting members/guests upon arrival and selling memberships.
• Participating in recommended training programs, conferences, and other aspects of professional development.
• Market and Promote the spa to the local businesses and organizations via human resource departments, hotels, develop referral program, newsletter etc..

As manager you will be need to work a minimum 5 day, 40+ hour work week, specifically:
• 4 days during the week 9-6 and 1-10 pm as needed for optimum spa performance
• Saturdays or Sundays 9-6 (with Saturday or Sunday off)





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